Terms & Conditions

About us

This website is operated by Sam and Court Creative Pty Ltd (ABN 50 682 588 281), trading as Honest Haus ("Honest Haus", "we", "us", "our"). We are a residential design and consulting practice based in the Hunter region of New South Wales, focused on healthy, high-performance, low-tox homes.
 

Accepting these terms

By accessing or using www.honesthaus.com.au (the "website"), you agree to these Terms and Conditions. If you do not agree, please do not use the website.

These terms apply to your use of the website only. Any design or consulting services we provide are governed by a separate written client agreement (see section 5).
 

Using our website

You may use this website for your own personal, non-commercial purposes. You agree not to:

• use the website in any way that breaches any law or regulation

• copy, scrape or republish our content, designs or images without our written permission

• interfere with the website's security or operation, or upload anything harmful

• submit false or misleading information through our enquiry forms

We may update, suspend or remove any part of the website at any time without notice.
 

General information only

The content on this website — including articles, guides, material suggestions, budgets, performance information and example homes — is general information only. It is not tailored advice for your site, budget, health needs or project.
 

Every home is different. Before acting on anything you read here, get advice specific to your circumstances from a suitably qualified professional, such as a builder, engineer, certifier, town planner or health practitioner.
 

We take care to keep information accurate and current, but building codes, products and prices change. We do not guarantee that website content is complete, accurate or up to date.

References to "low-tox", "healthy" or "high-performance" describe our design approach and material preferences. They are not a guarantee of any particular health outcome, energy rating or certification. Where a project targets a specific standard (such as Passive House), that is agreed in writing in the client agreement.
 

Enquiries, quotes and our services

Submitting an enquiry or booking an introductory call does not create a client relationship or oblige either of us to proceed.
 

Service descriptions, inclusions and any prices shown on this website are indicative only. They are not an offer and may change without notice. Your actual scope, fees, timeframes and payment terms will be set out in a written proposal and client agreement. If anything on this website differs from your signed agreement, the agreement applies.
 

We provide design and consulting services. Unless your client agreement says otherwise, we do not provide certification, engineering, surveying or planning approval services. Where these are needed, they are provided by independent consultants engaged for your project. Building work must be carried out by an appropriately licensed builder.
 

We may decline any enquiry or project at our discretion.
 

Intellectual property

All content on this website — including text, photographs, renders, floor plans, drawings, designs, guides, graphics, logos and the Honest Haus name — is owned by us or used with permission, and is protected by Australian and international copyright and intellectual property laws.
 

You may view and download content for your own personal reference. You must not copy, adapt, build from, sell or share our designs, plans or other content without our prior written consent. Using a plan or design shown on this website to build a home, in whole or in part, is not permitted without a written licence from us.
 

Ownership and use of designs created for you as a client are dealt with in your client agreement.

Some project photographs are used with the permission of our clients or photographers. Where we show a project, we do not identify the client's address or personal details without their consent.

If you would like to share our content (for example on social media), please credit Honest Haus and link back to the original page.
 

Third-party links and products

This website may link to other websites, suppliers and products. We don't control third-party websites and are not responsible for their content, products, pricing or privacy practices.
 

Mentioning a product or supplier is not a guarantee of its performance, safety, suitability or availability. Always check the manufacturer's current specifications and installation requirements before buying or specifying a product.
 

Some links may be affiliate or referral links, which means we may receive a small commission if you make a purchase. This never affects the price you pay, and we only recommend products we would use ourselves.
 

Liability

Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or any other law that cannot be excluded.

To the maximum extent permitted by law:

• the website and its content are provided "as is", without warranties of any kind

• we are not liable for any loss or damage (including indirect or consequential loss) arising from your use of, or reliance on, this website or its content

• we are not liable for any loss arising from interruptions, errors, viruses or unauthorised access to the website
   

Where our liability cannot be excluded but can be limited, it is limited to resupplying the relevant information or service, or paying the cost of having it resupplied.

You agree to indemnify us against any claim or loss arising from your breach of these terms or your misuse of our content.
 

Privacy

When you submit an enquiry, subscribe to updates or book a call, we collect personal information such as your name, email, phone number and project details. We use it to respond to you and provide our services. Please read our Privacy Policy for how we collect, use, store and protect your information.
 

Changes to these terms

We may update these terms from time to time. The updated version will be posted on this page with a new "last updated" date. Continuing to use the website after a change means you accept the updated terms.
 

Governing law

These terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales.

If any part of these terms is found to be invalid or unenforceable, the rest of the terms continue to apply.
 

Contact us

If you have questions about these terms, please get in touch:

Honest Haus

Sam and Court Creative Pty Ltd · ABN 50 682 588 281

Email: studio@honesthaus.com.au

Web: www.honesthaus.com.au

Hunter Region, NSW, Australia